Self-Service Resources
- Documentation – You’re here!
- FAQ – Common questions answered
- Troubleshooting – Step-by-step fixes
Contact Support
Email: support@trackshift.app
Response Times:
- Free/Basic: 24-48 hours
- Pro: 12-24 hours
- Agency: 4-8 hours
When Contacting Support
Please include:
- Your store URL
- TrackShift plan
- Affected provider(s)
- Screenshot of error
- Steps to reproduce
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